Removing the Software (Uninstalling)
Windows
- Exit any other applications before uninstalling the software.
- Log in with an administrator account before uninstalling the software.
- Follow the standard method of uninstallation for your OS.
- To avoid computer problems, be sure to restart your computer after uninstallation. Attempting to reinstall the software before restarting the computer may also cause problems.
macOS
- Exit any other applications before uninstalling the software.
- Log in to the account used for installation.
- Drag the folder and the software to remove to the Trash, then choose [Empty Trash] in the [Finder] menu to empty the Trash. You cannot reinstall the software until you have emptied the Trash.
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Open the [Canon Utilities] folder.
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Drag the folder for the software to remove to the Trash.
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Select [Empty Trash] from the [Finder] menu.
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Restart your computer.
Caution
- Data deleted using [Empty Trash] cannot be recovered.