Handling Precautions

Camera care

  • This camera is a precision instrument. Do not drop it or subject it to physical shock.
  • The camera is not waterproof and cannot be used underwater. If the camera gets wet, contact a Canon Service Center immediately. Wipe off any water droplets with a dry and clean cloth. If the camera has been exposed to salty air, wipe it with a clean, well-wrung wet cloth.
  • Never leave the camera near anything having a strong magnetic field such as a magnet or electric motor. Also, avoid using or leaving the camera near anything emitting strong radio waves, such as a large antenna. Strong magnetic fields can cause camera malfunction or destroy image data.
  • Do not leave the camera in excessive heat, such as in a car in direct sunlight. High temperatures can cause the camera to malfunction.
  • The camera contains precision electronic circuitry. Never attempt to disassemble the camera yourself.
  • Do not block the mirror operation with your finger, etc. Doing so may cause a malfunction.
  • Use only a commercially available blower to blow away dust when it adheres to the lens, viewfinder, mirror, focusing screen, etc. Do not use cleaners that contain organic solvents to clean the camera body or lens. For stubborn dirt, take the camera to the nearest Canon Service Center.
  • Do not touch the camera's electrical contacts with your fingers. This is to prevent the contacts from corroding. Corroded contacts can cause camera malfunction.
  • If the camera is suddenly brought in from the cold into a warm room, condensation may form on the camera and internal parts. To prevent condensation, first put the camera in a sealed plastic bag and let it adjust to the warmer temperature before taking it out of the bag.
  • If condensation forms on the camera, do not use the camera. This is to avoid damaging the camera. If there is condensation, remove the lens, card and battery from the camera, and wait until condensation has evaporated before using the camera.
  • If the camera will not be used for an extended period, remove the battery and store the camera in a cool, dry, well-ventilated location. Even while the camera is in storage, press the shutter button a few times once in a while to check that the camera is still working.
  • Avoid storing the camera where there are chemicals that result in rust and corrosion such as in a chemical lab.
  • If the camera has not been used for an extended period, test all its functions before using it. If you have not used the camera for some time or if there is an important shoot such as a foreign trip coming up, have the camera checked by your nearest Canon Service Center or check the camera yourself and make sure it is working properly.
  • The camera may become hot after repeated continuous shooting, Live View shooting, or movie shooting over an extended period. This is not a malfunction.
  • If there is a bright light source inside or outside the image area, ghosting may occur.

Screen

  • Although the screen is manufactured with very high precision technology with over 99.99% effective pixels, 0.01% or fewer of the pixels may be dead, and there may also be spots of black, red, or other colors. This is not a malfunction. They do not affect the images recorded.
  • If the screen is left on for a prolonged period, screen burn-in may occur where you see remnants of what was displayed. However, this is only temporary and will disappear when the camera is left unused for a few days.
  • The screen display may seem slightly slow in low temperatures or may look black in high temperatures. It will return to normal at room temperature.

Cards

To protect the card and its recorded data, note the following:

  • Do not drop, bend, or wet the card. Do not subject it to excessive force, physical shock, or vibration.
  • Do not touch the card's electronic contacts with your fingers or anything metallic.
  • Do not affix any stickers, etc. on the card.
  • Do not store or use the card near anything that has a strong magnetic field, such as a television, speakers, or magnets. Also avoid places prone to having static electricity.
  • Do not leave the card in direct sunlight or near a heat source.
  • Store the card in a case.
  • Do not store the card in hot, dusty, or humid locations.

Smudges on the image sensor

Besides dust entering the camera from outside, in rare cases, lubricant from the camera's internal parts may adhere to the front of the sensor. If smudges are visible on images, have the sensor cleaned by a Canon Service Center.

Lens

  • After detaching the lens from the camera, put down the lens with the rear end up and attach the rear lens cap to avoid scratching the lens surface and electrical contacts (1).