Removing the Software (Uninstalling)

Windows

  • Exit any other applications before uninstalling the software.
  • Log in with an administrator account before uninstalling the software.
  • Follow the standard method of uninstallation for your OS.
  • To avoid computer problems, be sure to restart your computer after uninstallation. Attempting to reinstall the software before restarting the computer may also cause problems.

macOS

  • Exit any other applications before uninstalling the software.
  • Log in to the account used for installation.
  • Drag the folder and the software to remove to the Trash, then choose [Empty Trash] in the [Finder] menu to empty the Trash. You cannot reinstall the software until you have emptied the Trash.
  1. Open the [Canon Utilities] folder.

  2. Drag the folder for the software to remove to the Trash.

  3. Select [Empty Trash] from the [Finder] menu.

  4. Restart your computer.

Caution

  • Data deleted using [Empty Trash] cannot be recovered.