Handling Precautions

Camera care

  • This camera is a precision instrument. Do not drop it or subject it to physical shock.
  • The camera is not waterproof and cannot be used underwater.
  • Use a blower brush to remove dust from the dome cover.
  • Wipe off any smudges or fingerprints on the dome cover with a commercially available eyeglass cloth (microfiber). After cleaning, take some shots to make sure they are not blurry from smudges.
  • If water gets on the camera, wipe it off with a dry and clean cloth. If dirt, dust, or salt gets on the camera, wipe it off with a clean, well-wrung wet cloth.
  • Using the camera in dusty or dirty locations may lead to damage.
  • Cleaning the camera after use is recommended. Allowing dirt, dust, water, or salt to remain on the camera may cause a malfunction.
  • If you accidentally drop the camera into water or are concerned that moisture (water), dirt, dust, or salt may have gotten inside it, promptly consult the nearest Canon Service Center.
  • Never leave the camera near anything having a strong magnetic field such as a magnet or electric motor. Also, avoid using or leaving the camera near anything emitting strong radio waves, such as a large antenna. Strong magnetic fields can cause camera malfunction or destroy image data.
  • Do not leave the camera in excessive heat, such as in a car in direct sunlight. High temperatures can cause the camera to malfunction.
  • The camera contains precision electronic circuitry. Never attempt to disassemble the camera yourself.
  • Condensation may form on the camera or internal parts if you bring the camera somewhere much hotter or colder. To prevent condensation, seal the camera in a plastic bag before bringing it where the temperature is much different, and then let it adjust to the temperature before removing it from the bag.
  • If condensation forms on the camera, to avoid damage, do not use the camera or remove the card. Turn the camera off and wait until the moisture has fully evaporated before resuming use. Even after the camera is completely dry, if it is still internally cold, do not remove the card until the camera has adjusted to the ambient temperature.
  • Condensation may form inside the dome cover if you bring the camera somewhere humid. Keep the camera off until the moisture has evaporated before use.
  • If the camera will not be used for an extended period, store it in a cool, dry, well-ventilated location. Check operation occasionally while it is being stored.
  • Avoid storing the camera where there are chemicals that result in rust and corrosion such as in a chemical lab.
  • If the camera has not been used for an extended period, test all its functions before using it. If you have not used the camera for some time or if there is an important shoot such as a foreign trip coming up, have the camera checked by your nearest Canon Service Center or check the camera yourself and make sure it is working properly.
  • If there is a bright light source inside or outside the image area, ghosting may occur.

Cards

To protect the card and its recorded data, note the following:

  • Do not drop, bend, or wet the card. Do not subject it to excessive force, physical shock, or vibration.
  • Do not touch the card's electronic contacts with your fingers or anything metallic.
  • Do not affix any stickers, etc. on the card.
  • Do not store or use the card near anything that has a strong magnetic field, such as a television, speakers, or magnets. Also avoid places prone to having static electricity.
  • Do not leave the card in direct sunlight or near a heat source.
  • Store the card in a case.
  • Do not store the card in hot, dusty, or humid locations.