Handling Precautions

Camera care

  • This camera is a precision instrument. Do not drop it or subject it to physical shock.
  • The camera is not waterproof and cannot be used underwater.
  • To maximize the camera's dust- and drip- resistance, keep the terminal cover, battery compartment cover, card slot cover, and all other covers firmly closed.
  • This camera is designed to be dust- and drip- resistant, in order to help prevent sand, dust, dirt, or water that falls on it unexpectedly from getting inside, but it is impossible to prevent dirt, dust, water, or salt from getting inside at all. As far as possible, do not allow dirt, dust, water, or salt to get on the camera.
  • If water gets on the camera, wipe it off with a dry and clean cloth. If dirt, dust, or salt gets on the camera, wipe it off with a clean, well-wrung wet cloth.
  • Using the camera in dusty or dirty locations may lead to damage.
  • Cleaning the camera after use is recommended. Allowing dirt, dust, water, or salt to remain on the camera may cause a malfunction.
  • If you accidentally drop the camera into water or are concerned that moisture (water), dirt, dust, or salt may have gotten inside it, promptly consult the nearest Canon Service Center.
  • Never leave the camera near anything having a strong magnetic field such as a magnet or electric motor. Also, avoid using or leaving the camera near anything emitting strong radio waves, such as a large antenna. Strong magnetic fields can cause camera malfunction or destroy image data.
  • Do not leave the camera in excessive heat, such as in a car in direct sunlight. High temperatures can cause the camera to malfunction.
  • The camera contains precision electronic circuitry. Never attempt to disassemble the camera yourself.
  • Do not block shutter curtain operation with your finger or other objects. Doing so may cause a malfunction.
  • Only use a commercially available blower to blow away dust on the lens, viewfinder, or other parts. Do not use cleaners that contain organic solvents to clean the camera body or lens. For stubborn dirt, take the camera to the nearest Canon Service Center.
  • Do not touch the camera's electrical contacts with your fingers. This is to prevent the contacts from corroding. Corroded contacts can cause camera malfunction.
  • If the camera is suddenly brought in from the cold into a warm room, condensation may form on the camera and internal parts. To prevent condensation, first put the camera in a sealed plastic bag and let it adjust to the warmer temperature before taking it out of the bag.
  • If condensation forms on the camera, to avoid damage, do not use the camera or remove the lens, card, or battery. Turn the camera off and wait until the moisture has fully evaporated before resuming use. Even after the camera is completely dry, if it is still internally cold, do not remove the lens, card, or battery until the camera has adjusted to the ambient temperature.
  • If the camera will not be used for an extended period, remove the battery and store the camera in a cool, dry, well-ventilated location. Even while the camera is in storage, press the shutter button a few times once in a while to check that the camera is still working.
  • Avoid storing the camera where there are chemicals that result in rust and corrosion such as in a chemical lab.
  • If the camera has not been used for an extended period, test all its functions before using it. If you have not used the camera for some time or if there is an important shoot such as a foreign trip coming up, have the camera checked by your nearest Canon Service Center or check the camera yourself and make sure it is working properly.
  • The camera may become hot after repeated continuous shooting or still photo/movie shooting over an extended period. This is not a malfunction.
  • If there is a bright light source inside or outside the image area, ghosting may occur.

Screen and viewfinder

  • Although the screen and viewfinder are manufactured with very high precision technology with over 99.99% effective pixels, 0.01% or fewer of the pixels may be dead, and there may also be spots of black, red, or other colors. This is not a malfunction. They do not affect the images recorded.
  • If the screen is left on for a prolonged period, screen burn-in may occur where you see remnants of what was displayed. However, this is only temporary and will disappear when the camera is left unused for a few days.
  • The screen display may seem slightly slow in low temperatures or may look black in high temperatures. It will return to normal at room temperature.

Cards

To protect the card and its recorded data, note the following:

  • Do not drop, bend, or wet the card. Do not subject it to excessive force, physical shock, or vibration.
  • Do not touch the card's electronic contacts with your fingers or anything metallic.
  • Do not affix any stickers, etc. on the card.
  • Do not store or use the card near anything that has a strong magnetic field, such as a television, speakers, or magnets. Also avoid places prone to having static electricity.
  • Do not leave the card in direct sunlight or near a heat source.
  • Store the card in a case.
  • Do not store the card in hot, dusty, or humid locations.

Lens

  • After detaching the lens from the camera, put down the lens with the rear end up and attach the rear lens cap to avoid scratching the lens surface and electrical contacts (1).

Smudges on the image sensor

Besides dust entering the camera from outside, in rare cases, lubricant from the camera's internal parts may adhere to the front of the sensor. If smudges are visible on images, have the sensor cleaned by a nearest Canon Service Center.

Battery

Tips for using the battery and charger

  • Store in a cool, dry, well-ventilated location.
  • When storing the battery for extended periods, charge it about once a year.
  • When charging the battery, aim to charge it to approx. 50% instead of fully charging it ().
  • At room temperature (23°C/73°F), it takes approx. 60 min. to charge a depleted battery to about approx. 50%. Battery charging time varies greatly depending on ambient temperature.
  • If the battery is not used for an extended period, the trace amount of current that continues to flow inside the battery when it is removed from the camera may eventually lead to over-discharge and prevent further use, even after charging.