If a problem occurs, first refer to this Troubleshooting Guide to check the cameras and connected devices. If this Troubleshooting Guide does not resolve the problem, contact the nearest Canon Service Center.
Cannot transfer images to an FTP server
To transfer captured images to an FTP server, set the Live View shooting/Movie shooting switch to .
When the Live View shooting/Movie shooting switch is set to , images cannot be transferred.
Cannot perform linked shooting
To perform linked shooting, set the Live View shooting/Movie shooting switch to .
When the Live View shooting/Movie shooting switch is set to , linked shooting is not possible.
The camera and the transmitter heat up, and the transmission rate drops.
- If the transmitter runs in wireless mode for an extended period of time under a high-temperature environment, the transmitter heats up, causing wireless operation to be interrupted with Error 83 displayed ().
Cannot establish a connection between the camera and the transmitter
- If dust or dirt has adhered to the terminal of the transmitter, it may prevent the transmitter from communicating with cameras. Detach the transmitter and clean the terminal, and then attach the transmitter again.